Rapid Transformation
Industry: Aluminum Casting
Comprehensive intervention focusing on inventory reduction, improvement of casting
and X-ray operations, automation of all casters, elimination of the need for temporary
labor, and several events to improve material handling and process flow.
- Project timeline: 12 weeks
- Project cost: $241,815
- Project annualized savings: $2,620,000
- Return on Investment: 10.8

Current State - Value Stream Map

Future State - Value Stream Map
Industry: Aluminum Casting

The Restructured line for final inspection bypassed a parts-transfer mechanism improving
Overall Equipment Effectiveness (OEE) by 30% With other improvements overall labor
requirements for this line was reduced by 50%.
Comprehensive intervention improving capacity of labor-intensive X-ray and FPI inspection
lines, reducing operating shifts from 4 to 2. Improvement of casting OEEs from 50%
to 80%, enabling additional reduction of operating shifts. Plant manager coaching
to establish highly effective problem solving skills within the organization. Participation
of the entire workforce in s,
averting the imminent closure of the operation. Major new contracts from European
luxury automotive producers have been realized.
The Restructured line for final inspection bypassed a parts-transfer mechanism improving
Overall Equipment Effectiveness (OEE) by 30%
With other improvements overall labor requirements for this line was reduced by
50%.
- Project timeline: 20 weeks
- Project cost: $485,267
- Project savings: $10,100,000
- Return on Investment: 20

Future state as implemented
Industry: Distribution and Warehousing
Comprehensive intervention focusing on picking process optimization, warehouse layout
reorganization, reduction of capital expenditure needs, development of standardized
work, sort and pack cell improvements, and introduction of visual controls.
- Project timeline: 20 weeks
- Project cost: $271,969
- Project annualized savings: $1,200,000
- Return on Investment: 4.4

Pick to Flow Area
Industry: Engineered Electromagnetic & Plastic Products
Comprehensive multi-location intervention focusing on value stream restructuring,
cell formation, labor balancing (direct and indirect), improving production cell
design, rapid changeover, elimination of capital expenditure needs, introduction
of visual controls, and energy savings.
- Project timeline: 35 weeks
- Project cost: $327,995
- Project savings: $1,423,557
- Return on Investment: 4.3

Before Layout and Staffing

After Layout and Staffing
|
|
Before |
Planned |
Actual Result |
HC Reduction |
|
Staffing |
20 |
11 |
10 |
10 |
Industry: Foundry
Comprehensive intervention focusing on changing the production schedule and shift
pattern to reduce energy cost, implementation of visual controls and an internal
milk-run system, reassignment of team members to value-adding positions, improved
maintenance, and process flow optimization.
- Project timeline: 26 weeks
- Project cost: $145,711
- Project annualized savings: $2,589,689
- Return on Investment: 17.8

Project : Pouring Optimization
|
|
Before |
Budgeted |
Future State |
Difference |
|
Staffing |
11 |
11 |
10 |
1 |
- Current operation requires 3 operators: 1 controls the crane, one pours the metal,
and the third measures and records the temperature and times the pouring.
- No apparent sequencing or organization of molds in the pouring area.
- Operator who controls the crane will measure and record the temperature and record
the pour time.
- Proper organization of molds in the pouring area will help to gain more labor efficiency
for future volume increases.

Project: Shake out
|
|
Before |
Budgeted |
Future State |
Difference |
|
Staffing |
11 |
11 |
9 |
2 |
- Current operation requires 2 operators: 1 operates the shake out machine and the
other drives the forklift with which he flips the flask.
- Forklift drops flask after product is removed. Operator uses hoist to put flask
on the shakeout machine and to remove the flask. The forklift returns, flips the
cope flasks, and returns them to the storage yard.
- Cope flasks fitted with forklift pockets
- Forklift loads flask onto shake out machine,operator dismounts to activate and run
the machine, then removes the flask, and returns it to the storage yard. No flipping
operation and no hoisting operations required.
Industry: Glassware Manufacturing
Comprehensive intervention focusing on improving production and packing cell design,
distribution center systems improvements including a visual kanban system and an
internal milk-run system, various process kaizen/ events, scrap reduction and process yield improvements,
and material and energy cost savings.
- Project timeline: 35 weeks
- Project cost: $386,453
- Project annualized savings: $4,000,000
- Return on Investment: 10.4

Previous Layout and Material Flow

Current Layout
Improvements
- Improved material flow (also increased safety).
- Direct line-side staging of raw materials.
- Forklift operate milkruns in zones, one less driver needed.
- Lines dedicated to families.
- Offloading can be staffed by one operator.
- Andon and material call installed.
- Improved standardized work and line balance on a product family basis with major
efficiency gains.
- Daily management system put in place.
Industry: Printer/Copier Distribution Center

Spinning Area Before
Total restructuring and standardization of operational systems at North American
and European Distribution Centers. The effort included zone picking, deployment
of inexpensive trams following short pick routes, relocation of inventory to enhance
pick density, implementation of direct pick-to-box or pick-to-pallet to avoid material
re-handling, enhancement of IT systems to speed human interfacing and increase speed
and accuracy of transactions,
Domestic Shipping process improvements
- Project timeline: 28 weeks
- Project Cost: $301,000
- Project annualized savings: $924,000
- Return on Investment: 3.1

Spinning Area After
Pick process improvements:
- Tuggers instead of push carts.
- Inventory zone by pick frequency.
- Consolidated and sorted pick lists.
- Short , simple pick routes.
- Direct pick-to-box.
Results
- Reduced required staffing by 37%.
- Eliminated 6 computer stations.
- Increased lines per hour by 40%.

Future State
Future State
- Two zone pick-to-box system, analogous to NADC Project 1.
- Pack stations reduced from 6 to 3 (boxing is no longer required) and moved close
to racks. Tape machine installed.
- Pallets staged alongside an accumulator conveyor for quick staging.
- Picking operator packs his/her own orders and holds responsibility for correct counts.
- Unnecessary verification step eliminated.
:
- Reduced required staffing by 37%.
- Eliminated 6 computer stations.
- Increased lines per hour by 40%.
Industry: Aluminum TESTING
Industry: Aluminum TESTING,Industry: Aluminum TESTINGIndustry: Aluminum TESTINGIndustry: Aluminum TESTING
Industry: Aluminum TESTING,Industry: Aluminum TESTINGIndustry: Aluminum TESTINGIndustry: Aluminum TESTING
Industry: Aluminum TESTING,Industry: Aluminum TESTINGIndustry: Aluminum TESTINGIndustry: Aluminum TESTING
Industry: Aluminum TESTING,Industry: Aluminum TESTINGIndustry: Aluminum TESTINGIndustry: Aluminum TESTING
Industry: Aluminum TESTING,Industry: Aluminum TESTINGIndustry: Aluminum TESTINGIndustry: Aluminum TESTING
Industry: Aluminum TESTING,Industry: Aluminum TESTINGIndustry: Aluminum TESTINGIndustry: Aluminum TESTING
Industry: Aluminum TESTING,Industry: Aluminum TESTINGIndustry: Aluminum TESTINGIndustry: Aluminum TESTING
Strategic Transformation Partnership
Wabash Plastics Case Study

New team areas enabled quick communication meetings
so all team members understand the status all the time
When Ed Furniss first heard about Lean, he didn’t see how it could
apply to his company.
“Lean seemed fine for the Toyotas and Motorolas of the world with their mass-production
operations,” - said Furniss,
vice president and plant manager at Wabash Plastics, an Evansville, Indiana-based
provider of high-quality custom plastic injection-molded parts. “But I didn’t
see how it would work for a company like ours, where someone’s running a single
machine, producing a part, putting it in a box and shipping it,“
So, to get a better grasp of the Lean concept, Wabash Plastics sent its production
manager to a class taught by the founders of the Institute for Lean Systems.

Visual Management at work
“He came back with a much, much clearer understanding of how to implement the
advantages of a Lean system in our operation,” Furniss said.
Convinced that Lean might be helpful after all, Furniss and Wabash President John
C. Schroeder signed up for a one-week ILS executive seminar.
“We were sold,” Furniss said.
Wabash then invited ILS to the plant “to meet with us and talk to us about the
type of company we were and the kinds of things we were doing,” Furniss
recalled. ILS put together a plan to install and implement lean systems throughout
the company and train all of its employees.

Production control boards simplified scheduling
“Our goal all along was not to install little bits and pieces of lean, but to
change the culture of the whole company,” Furniss said.
“We felt very strongly that employee involvement was the key. So every employee
has gone through extensive training. We educated the employees to better understand
what Lean is really about and how they can be a part of it, and how it can improve
their job and their working conditions.” Furniss admits that some employees
were skeptical at first. “But we made it clear from the very beginning that
we would not lay off anybody as a result of the lean program,” he said.
“In operations where there were labor savings, we’ve been able to utilize the
people in other jobs.” Employees have not only accepted the changes,
they’ve taken the lead in implementing them. “Our plant is organized into teams
with a team leader for each group of machines,” Furniss said.

The transformation plan began with clear and
simple modeling of the production areas
“The team members actually go out and do the time studies and the measurements
and come up with the ways to set up the machines and the work stations. They determine
the amount of labor needed to run the jobs. The list of improvements the employees
have generated is significant.” “They’ve come up with less labor than we have historically
used on various jobs,” he said.
“We’ve reduced the amount of material handling because of lower inventories,
and therefore we were able to move the parts closer to the work centers. We have
less scrap and less rework.” Although Furniss is extremely pleased
with the progress that Wabash Plastics has made, he looks forward to even greater
gains. “Continuous improvement means just that – it’s a constant process,”
he said. “Lean is a journey, not a destination.”
Columbia Forest Products Case Study
Columbia Forest Products is North America’s largest manufacturer of hardwood plywood
and hardwood veneer. The company, based in Greensboro, N.C., employs more than 2,100
people and operates facilities throughout the United States and Canada. Much of
their hardwood plywood is used by cabinet makers and installed in homes across the
continent.
Like other companies in the hard-hit housing sector, Columbia Forest Products has
experienced some tough times. But through a partnership with the Institute for Lean
Systems, Columbia has been able to cut annual expenses by more than $12 million.
ILS helped Columbia achieve the savings by standardizing work procedures and streamlining
work flow to eliminate unnecessary steps and speed up production.
Using “just in time” production techniques, Columbia reduced the time it takes to
fill a customer’s order from around 60 hours to fewer than 8 hours - a vast improvement.
As a result, the company was able to drastically reduce inventory, which led to
a significant savings.
“ILS showed us how to maintain or improve productivity and improve quality with
fewer resources,” said Bill Duarte, Columbia’s director of
lean transformation.
Columbia developed such a close relationship with ILS consultant Parthi Damodaraswamy
that it named him an honorary director of lean transformation.
“Parthi has been absolutely critical in our success,” Duarte said.
“He helped us look at our systems as a whole and helped guide us through our strategic
planning.”
The Strategic Transformation Partnership between ILS and Columbia began in 2006
when Columbia recognized the need to dramatically reduce its operating costs without
degrading quality for its customers. Through ILS, they have had over 125 people
in key positions throughout the company complete the ILS Lean Systems Certification
Series.
Columbia has aggressively conducted Rapid Improvement (Learning and Improvement Focused Transformation) events
in most of its facilities, contributing to a dramatic cost savings in every target
area. events have focused
on safety, designing and implementing pull systems, co-locating equipment to optimize
plant layout, inventory reductions, internal and external logistics systems, and
the creation of an overall guiding Production System - The Columbia Way. They have
pledged that no workers will be laid off as a result of lean activities, but are
actively managing labor costs through their HR processes.
Education Focused Transformation
Skier’s Choice Case Study

Fiberglass Rack reconfigured and sequence-stacked
for laying up a boat hull.
Skier’s Choice builds luxury inboard boats for skiing and wake boarding in their
plant in Marysville, Tennessee. Their two key products, the Supra and the Moomba,
are among the most popular boats in their class. In 2006, they began their lean
journey.
The company was in sound financial condition, and they were meeting their demand,
so they decided not to bring in an external consultant or hire a lean coordinator.
Instead, they found a vendor who could teach them the lean tools and how to apply
them.
They began with executive education and benchmarking, getting enough knowledge to
develop a more detailed plan for their transformation. In April 2006, CEO Brad Denning
attended the Lean Systems Executive Program taught by future ILS team members. In
August, they hosted their own executive course for their leadership team, and brought
in their key suppliers and partners, like Tom Broy, president of IBBI, a buying
consortium Skier’s Choice belongs to.

5S Project - Note separate colors for separate
functions.
Following the “Go and See” rule they learned early in these workshops,
Skier’s Choice took benchmarking trips to companies considered world class in many
performance areas. These included Toyota, Denso, Summit Polymers, Boeing, Subaru,
Batesville Casket, Budweiser, and even Walmart. They also took benchmarking trips
to see other boat builders such as Malibu, Cobalt, Triton, Bryant, and SeaRay.
From June to December, they hosted their first on-site lean systems certification
series of workshops. Twenty-five people from all levels of the organization completed
one three-day, high intensity workshop per month for six months, with project assignments
between the courses. This exposed them to all the lean principles, techniques,
and tools, as well as all the troubles companies can experience when
driving change through their organization.

5S Project – Clear areas for boats moving through
assembly
After starting their second series of workshops in January 2007, they began teaching
lean basics to everyone in the company. All operators were given 20 hours of lean
education. These overview workshops were taught by graduates of the first certification
series, eventually teaching all 350 team members. With the completion of this training,
Skier’s Choice introduced the Lean Improvement Activity Sheet to capture the ideas
the workforce had, and implement them more quickly. Within a matter of weeks, they
received over 600 ideas from the workforce.
In the end, 75 people from every functional area in Skier’s Choice completed the
full certification series; all becoming change agents within the organization. They
learned in workshops, they learned by doing their projects together, and the learned
by interacting with parts of the organization they may never have spoken to before
this initiative launched. This created a shift toward a continuous improvement culture
in their day-to-day work, making Skier's Choice a great place to work.

Pull System Project – Using a limited number
of racks for upholstery kits
In late 2008, with the economy tumbling and boat sales dropping dramatically, Skier’s
Choice was able to make people-friendly adjustments (no overtime, reduced the temporary
workforce, temporary furloughs, leadership pay reductions) that allowed them to
absorb the change quickly. With demand down, they redoubled their efforts, and further
refined their production system, fully achieving single-piece flow in their manufacturing
and subassembly operations, further reducing inventories and saving a significant
amount of money to use to keep the company healthy. Says Denning, “I’m
convinced that by applying what we learned from ILS when we did is a major reason
we were able to keep our doors open.” As a closely held company, total
savings and return on investment figures are not released at the request of the
company.
Australian Weaving Mills

Towelling products are made
through these
Australian Weaving Mills (AWM) is the home of textiles for brands such as Dickies,
Dri Glo, Esprit Home, Koala Blue, The Cottonfield Collection, and Tara Plus brands.
In addition to their local manufacturing, AWM has an impressive sources side to
meet the local needs. Operating in Devonport, Tasmania, AWM is today Australia’s
sole manufacturing of towelling products.
After detailed discussions within the sector, a small number of strategic objectives
have been identified to increase the sustainability and build internal problem-solving
skills at AWM.

Once the towels have been
dyed they go through the hemming
The implementation of specific lean manufacturing processes is seen as essential
to the management of Australian Weaving Mills. Mr. Steve Neilly, the Manufacturing
Manager, has identified the weaving and hemming sections as lead areas for piloting
the Competitive Manufacturing/ Lean Initiative.
In September 2008, Mr. Neilly and Mr. Richardson attended the Vocational Graduate
Certificate in Competitive Enterprise, which is held in Melbourne, Victoria. The
Vocational Graduate Certificate requires the completion of 3 one week block of face-to-face
training delivered over a 6 – 8 month period to enable time to complete enterprise
based project work.

Teams practice the principles
of “Go and See” by working out on the
The training program is driven by work place project development, where participants
are required to apply their learnings to their organisations.
In February 2009, AWM held on-site training for 23 of their staff members to begin
spreading the skills and knowledge of lean throughout the organisation. They underwent
three two-day training sessions, covering the theory, principles, and tools of lean.
Between each training session, teams were provided with a workplace project where
they could contextualise their learnings to their own work areas. According to Mr.
Neilly “The balanced mix of both theoretical and practical training has equipped
the participants with the knowledge and skills to first recognise opportunities
for improvement and then apply relevant lean tools, in the work environment, to
realise and sustain those improvements.”

Teams implemented lean tools
such as 5S, visual control and “pull” systems
A four day Learning and Improvement Focused Transformation (LIFT) event then took
place, allowing teams to analyse key areas of the business and apply lean tools
such as 5S, visual controls, pull systems, and set-up reduction principles. Moreover,
teams were able to gain exposure to the different parts of the business that they
would not have normally been exposed to, thus giving them a broader understanding
of the operations involved in making their products. “The initial Lean Manufacturing
training delivered by TexSkill at AWM has been highly successful with substantial,
measurable gains being made in setup reduction time and WIP reduction in the specific
target areas… and as a result has created a very positive platform to expand the
adoption of Lean Manufacturing principles and practices into more areas of the business”
commented Mr. Neilly.

Towelling products are made
through these
Australian Weaving Mills (AWM) is the home of textiles for brands such as Dickies,
Dri Glo, Esprit Home, Koala Blue, The Cottonfield Collection, and Tara Plus brands.
In addition to their local manufacturing, AWM has an impressive sources side to
meet the local needs. Operating in Devonport, Tasmania, AWM is today Australia’s
sole manufacturing of towelling products.
After detailed discussions within the sector, a small number of strategic objectives
have been identified to increase the sustainability and build internal problem-solving
skills at AWM.

Once the towels have been
dyed they go through the hemming
The implementation of specific lean manufacturing processes is seen as essential
to the management of Australian Weaving Mills. Mr. Steve Neilly, the Manufacturing
Manager, has identified the weaving and hemming sections as lead areas for piloting
the Competitive Manufacturing/ Lean Initiative.
In September 2008, Mr. Neilly and Mr. Richardson attended the Vocational Graduate
Certificate in Competitive Enterprise, which is held in Melbourne, Victoria. The
Vocational Graduate Certificate requires the completion of 3 one week block of face-to-face
training delivered over a 6 – 8 month period to enable time to complete enterprise
based project work.

Teams practice the principles
of “Go and See” by working out on the
The training program is driven by work place project development, where participants
are required to apply their learnings to their organisations.
In February 2009, AWM held on-site training for 23 of their staff members to begin
spreading the skills and knowledge of lean throughout the organisation. They underwent
three two-day training sessions, covering the theory, principles, and tools of lean.
Between each training session, teams were provided with a workplace project where
they could contextualise their learnings to their own work areas. According to Mr.
Neilly “The balanced mix of both theoretical and practical training has equipped
the participants with the knowledge and skills to first recognise opportunities
for improvement and then apply relevant lean tools, in the work environment, to
realise and sustain those improvements.”

Teams implemented lean tools
such as 5S, visual control and “pull” systems
A four day Learning and Improvement Focused Transformation (LIFT) event then took
place, allowing teams to analyse key areas of the business and apply lean tools
such as 5S, visual controls, pull systems, and set-up reduction principles. Moreover,
teams were able to gain exposure to the different parts of the business that they
would not have normally been exposed to, thus giving them a broader understanding
of the operations involved in making their products. “The initial Lean Manufacturing
training delivered by TexSkill at AWM has been highly successful with substantial,
measurable gains being made in setup reduction time and WIP reduction in the specific
target areas… and as a result has created a very positive platform to expand the
adoption of Lean Manufacturing principles and practices into more areas of the business”
commented Mr. Neilly.
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